1. Introduction
We are committed to protecting your privacy and handling your personal data in an open and transparent way.
This Privacy Policy explains how Freedom Works Ltd, Platform Nine 2025 Ltd and Freedom Works Management Ltd (together referred to as “Freedom Works”, “we”, “us” or “our”) collect, use, store and protect your personal data when you:
- Visit our website
- Use our services
- Contact or otherwise engage with us
It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy applies to all users of our website and services.
2. Data Controllers
The data controllers responsible for your personal data are:
- Freedom Works Ltd
- Platform Nine 2025 Ltd
- Freedom Works Management Ltd
Registered address:
The Mill Building, 31 Chatsworth Road, Worthing, BN11 1LY
Email: info@freedomworks.space
Telephone: 01903 681100
Where more than one company is involved in delivering services to you, they may act as joint data controllers.
3. Children’s Data
Our website and services are not intended for children, and we do not knowingly collect personal data relating to children.
4. Personal Data We Collect
We may collect, use, store and transfer the following categories of personal data:
Identity Data
- First name and last name
Contact Data
- Email address
- Telephone number
- Billing address
- Company name
- Social media accounts (where provided)
Financial Data
- Bank account and direct debit details
Transaction Data
- Details of payments made to and from you
- Details of products and services you have purchased
Technical Data
- IP address
- Browser type and version
- Login data
- Device and usage information
Marketing and Communications Data
- Your marketing preferences
- Records of communications with you
5. How We Collect Your Personal Data
We collect personal data in the following ways:
- When you register as a member
- When you book a tour of our locations
- When you register for events
- When you request marketing communications
- When you submit enquiries via our website or email
- When you enter competitions, promotions or surveys
- When you use our website (via cookies and analytics tools)
6. How We Use Your Personal Data and Our Legal Bases
We will only use your personal data where UK GDPR allows us to. The most common legal bases we rely on are:
- Performance of a contract – where we need your data to provide services to you
- Legitimate interests – to operate and improve our business (provided your rights do not override these interests)
- Legal obligation – where we are required to comply with the law
- Consent – for marketing communications, which you may withdraw at any time
We use your personal data to:
- Register you as a member
- Provide and manage our services
- Manage our relationship with you
- Process payments and transactions
- Respond to enquiries
- Send marketing communications (where permitted)
- Deliver relevant website content
- Analyse website and email usage to improve our services
Where personal data is required by law or contract and you fail to provide it, we may be unable to provide certain services.
7. Marketing Communications
You will only receive marketing communications from us if:
- You have requested information from us, or
- You have given us your consent, or
- We have another lawful basis to do so
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails, or
- Contacting us at info@freedomworks.space
8. Email Newsletters and Analytics
We operate email newsletter and marketing campaigns to inform subscribers about our products and services.
Our emails may contain tracking technologies that record:
- Email opens
- Link clicks
- Dates and times of activity
This information helps us improve the relevance of our communications. You can unsubscribe at any time using the link provided in each email.
9. Cookies and Analytics
Our website uses cookies to distinguish you from other users and improve your browsing experience.
We may use analytics services such as Google Analytics with IP anonymisation enabled to understand how visitors use our website.
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
10. Third-Party Links
Our website may include links to third-party websites, plugins or applications.
Clicking on these links may allow third parties to collect data about you. We do not control these websites and are not responsible for their privacy policies.
We encourage you to read the privacy policies of any third-party websites you visit.
11. Social Media
Any communication or engagement with us via social media platforms is subject to the terms and privacy policies of those platforms.
We will never ask for sensitive personal information via social media and encourage users to contact us directly by email or telephone for confidential matters.
12. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data against:
- Accidental loss
- Unauthorised access
- Alteration or disclosure
Access to your personal data is limited to employees, contractors and third parties who need it for business purposes and who are subject to confidentiality obligations.
We have procedures in place to deal with personal data breaches and will notify you and the ICO where legally required.
13. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting or reporting requirements.
14. Your Legal Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your personal data
- Object to processing
- Request restriction of processing
- Request transfer of your personal data
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@freedomworks.space.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
We encourage you to review this policy periodically to stay informed about how we protect your personal data.
Last updated: February 2026
